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Missouri Member Home Page (MO HealthNet)

Missouri Member Benefits

Important Information for Members of a Federally-Recognized American Indian or Native Alaskan Tribe

Is your child a member of a federally-recognized American Indian or Native Alaskan tribe? If so, you will not have to pay a premium for your child’s health care coverage.

To stop owing a premium, send a copy of the proof of your child’s tribal membership to the Premium Collections Unit by mail, fax, or email. Be sure to include your child’s name and MO HealthNet identification number with your proof.

MAIL:

FAX: (573) 526-2471

EMAIL: Scan your records and email to AskMHD@dss.mo.gov. Type the words Premium Collections Unit in the subject line of your email.

Proof of membership can be a copy of a tribal membership card or letter issued by a tribe that is recognized by the United States Department of the Interior, Bureau of Indian Affairs

MO approved 10/29/09

Using your coverage

Members must choose a Primary Care Provider (PCP) to get services. Your PCP will manage your health care. If you do not choose a PCP, we will choose one for you.

Members have the right to change PCPs at least twice a year. To change your PCP, call us at 1-800-347-9363 or 816-559-9599, or click here.

Call your PCP when you need health care. Your PCP’s phone number is on your CMFHP card. Your PCP will help you get the care you need.

You may ask for a specialist to be your PCP if you have a chronic illness or disabling condition. If you have a special health care need, call CMFHP at 1-800-347-9363 or 816-559-9599. We will work with you to make sure you get the care you need.

It is important that you take all your health insurance cards to your appointments.

Emergencies

In an emergency, go to the nearest emergency room (even if it is not in the CMFHP network) or call 911. Call your PCP after an emergency room visit.

Examples of emergencies are chest pain, difficulty breathing, bad burns, deep cuts, heavy bleeding, or a gunshot wound.

Urgent Care services

Urgent Care can help if you need fast, non-emergency care when your PCP office is closed. At Urgent Care, you can be seen for non-emergencies, like:

colds, cough, flu
earaches

moderate fever
small cuts

minor burns
bruises, sprains or strains

Click here for more info and a map of urgent care facilities.

Not sure if you have an emergency? Call the CMFHP Nurse Advice Line at 1-800-347-9369. The Nurse Advice Line is available 24 hours a day, 7 days a week at no cost to you.

Have a question about your coverage? Check our FAQs or call Customer Service at 1-800-347-9363.