Kansas Member Home Page (HealthWave)

Members must choose a Primary Care Provider to get services. Your PCP will manage your health care. If you do not choose a PCP, we will choose one for you.

Members have the right to change PCPs at least twice a year. To change your PCP, call us at 1-877-347-9363 or 816-559-9598, or click here.

Call your PCP when you need health care. Your PCP’s phone number is on your CMFHP card. Your PCP will help you get the care you need.

It is important that you take all your health insurance cards to your appointments.

You can read more about this topic in the member handbook.

Emergencies

In an emergency, go to the nearest emergency room (even if it is not in the CMFHP network) or call 911. Call your PCP after an emergency room visit.

Urgent Care services

Urgent Care can help if you need fast, non-emergency care when your PCP office is closed. At Urgent Care, you can be seen for non-emergencies, like:

• colds, cough or flu
• earaches
• moderate fever
• small cuts
• minor burns
• bruises, sprains or strains

Click here for a map of urgent care facilities.

Not sure if you have an emergency? Call the CMFHP Nurse Advice Line at 1-800-347-9369. The Nurse Advice Line is available 24 hours a day, 7 days a week at no cost to you.

Have a question about your coverage? Check our FAQs (Frequently Asked Questions) or call Customer Service at 1-877-FHP-9363.

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revised 10/2008 - approved 10/23/08

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