In This Issue
Application Processing
Calendar of Events
Children's Mercy Family Health Partners' Role in Health Wave
Change In Mental Health
Change In Interpretation Provider
CMFHP Ashtma Management Program
Coverage For All Tools
Contact Information
Children’s Mercy Family Health Partners (CMFHP) is committed to ensuring the best care for our members. We realize that Community Advocates such as yourself are on the frontlines with our members daily. We hope that this quarterly publication will meet some of the needs you face as you reach out to the community. We will continue to provide you with up-to-date information on changes and improvements, as well as equip you with additional resources that might be of benefit.
Many of the questions being asked lately have to do with the HealthWave application process. Please visit http://www.kansashealthwave.org/hwqual.asp to find out more information about the application process, who may be eligible, and what items should be included with the application. Helping potential HealthWave members submit a complete application ensures an easier eligibility process.
Visit our website for the most current community event details.
September 25 - Pittsburg, KS - Parents University
Learn to care about your community and pick up some good information on parenting at the Municipal Auditorium in Pittsburg.
September 29 - Kansas City, KS - KCK Soccer Association Kick-off
Kick off the Fall season with us by visiting www.kcksoccer.org.
October 13 - Salina, KS - Pumpkin PaZoola
For more information visit www.rollinghillswildlife.com.
October 20 - Kansas City, KS - Children's Mercy West Clinic Providing HeLP
Join us for a day of fun at Wyandotte Counties latest health clinic. Watch our website for more details soon! We will be focusing on our Healthy Lifestyles Program (HeLP).
October 26 - Kansas City, KS - Family Night Open House at El Centro
For more information visit www.elcentroinc.com
November 3 - Wichita, KS - KidFest
The annual fun day for kids at Century II in Wichita happens every first Saturday in November. Come meet SpongeBob Square Pants at our booth! This year will be the 11th annual event. For more information closer to November, visit http://www.b98fm.com/main.html.
Children's Mercy Family Health Partners Role in HealthWave
Children's Mercy Family Health Partners (CMFHP) provides low-cost or no-cost health care insurance to the medically vulnerable population through a partnership with the State of
CMFHP focuses on ensuring all members receive health care services with effective and efficient coordination of care to promote clinically appropriate, timely, and high quality care. Our staff of nurses and social workers are available to members for care coordination including: asthma management; improving access to primary care services; first touch (
CMFHP community relations representatives serve as liaisons between CMFHP and the community. Their main role is to share resources with members and potential members by performing community outreach in designated territories. They do this through presentations, in-service sessions, and personal visits. They also coordinate participation in our sponsorship of health and safety related events. Community Representatives are responsible for generating and/or following up on new outreach leads, maintaining a presence and involvement with select community organizations, and planning community events for Children’s Mercy Family Health Partners.
Beginning July 1, 2007, there were changes to the mental health and substance abuse programs for HealthWave 19 members.
Mental Health program changes for Medicaid and HealthWave 19: Services will be through Kansas Health Solutions (KHS). Most services will stay the same, you will just call KHS to make sure where to get services. If you have questions, call KHS at 1-888-547-2878. (HealthWave 21 mental health services will still be provided by Cenpatico Behavioral Health (CBH)).
Substance Abuse program changes for Medicaid and HealthWave 19: Services will be through ValueOptions of Kansas (VO). Some services will change. You may call VO at 1-866-645-8216 for the correct information about services. (HealthWave 21 substance abuse services will still be provided by CBH.)
Kansas Health Solutions (KHS) 1-888-547-2878
ValueOptions (VO) 1-866-645-8216
Cenpatico Behavioral Health (CBH) 1-866-896-7293
Change in Interpretation Provider
CMFHP has changed interpreter services to Propio Language Services. If you do not speak English, call 1-877-347-9363 to ask for help. We can help if you do not speak or understand English. We will get you a translator when needed. Hundreds of languages are offered including Spanish, Vietnamese, Somalian, and Low German. We want to help you with this service.
CMFHP Asthma Management Program
The fall asthma season is upon us and we have identified our high-risk asthmatic members who visited the ER and/or hospital last fall for their asthma. We have sent an educational mailing to the member, with a copy to their Primary Care Provider, reminding them to identify and avoid their asthma triggers and seek care through their Primary Care Provider before their asthma gets out of control this fall. We also encouraged them to discuss their asthma action plan with their Primary Care Provider to ensure it is updated with their current condition. If you have any questions about our mailing or would like to discuss one of our members with an Asthma Health Coach, please contact:
Michelle Fulton, RRT, AE-C
816-559-9349
1-888-691-4874 ext 6349
Pam Runyon, MSMFT, LBSW
816-559-9347
1-888-691-4874 ext 6347
Members or potential members are often confused about the options for health insurance that are available to them. The Foundation for Health Coverage Education (FHCE) has a website. This is a great tool to help individuals see if they might be eligible for free or low cost health coverage. The FHCE offers four unique ways to help find health coverage. They are:
A health coverage eligibility tool
The U.S. Uninsured Help Line
Health care options matrix guide
A state by state application and enrollment database
Please direct members to the following web site for these resources:
http://www.coverageforall.org/
Customer Service 1-877-347-9363
Chris Beurman
Community Relations Manager, cbeurman@fhp.org, 816-559-9442
Marcie Eckhart-Charay
Sr. Community Relations Representative, mecharay@fhp.org, 785-817-8848
Sue Etrick
Community Relations Representative, setrick@fhp.org, 816-559-9437
Kathy Gann
Community Relations Representative, kgann@fhp.org, 316-573-8383
Blanca McRee
Bilingual Community Relations Representative, bmcree@fhp.org, 816-559-9439
Veronica Posey-Fallah
Sr. Community Relations Representative, vposey@fhp.org, 816-559-9440
Tamara Welty
Bilingual Community Relations Representative, twelty@fhp.org, 316-841-3441
Children's Mercy Family Health Partners | 1-877-FHP-9363 | www.fhp.org | 215 W. Pershing KC, MO 64108
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